It appears ScriptX is unavailable or has failed to install.
Has the Infobar appeared?
If you are using Internet Explorer 6 or later on Windows XP SP2 or later then the Explorer Information bar may appear while trying to install ScriptX, it looks like this:
If the bar has appeared, follow the instructions: click on the bar and then select Install ActiveX Control...
Are you an administrator?
ScriptX is code that requires you have administrator rights on your machine in order to install it successfully.
If you are not an administrator, please contact your administrator and ask them to install ScriptX for you.